Learn More About Clinical Hero
Whether you’re exploring your options, thinking about becoming an Ambassador, or learning about our Partner services, you’ll find clear answers to the most common questions below.
General Questions
Start here for a clear overview of Clinical Hero and who the platform is for.
What is Clinical Hero?
Clinical Hero is a healthcare engagement platform that connects individuals with trusted healthcare, wellness, research, educational, and community opportunities. Through our growing network of programs and partnerships, we also help organizations engage with people who are interested in improving health outcomes and advancing healthcare innovation.
Does Clinical Hero conduct clinical trials?
No, Clinical Hero does not conduct, sponsor, or administer clinical trials. Instead, we help connect individuals with services offered by trusted research organizations, healthcare providers, wellness companies, educational organizations, and other partners. These may include clinical research studies that need volunteers to participate.
Do people "join" Clinical Hero?
Clinical Hero provides access to multiple options for people to participate without having to “join” Clinical Hero. For example, if you want to apply for a clinical research study that is listed on the Individuals page of our website, then you would do so through the link we provide, which does not require you to “join” Clinical Hero. If you would like to become a Clinical Hero Ambassador, you can learn more about that option on our Ambassador Network page.
Ambassador Questions
Common questions about joining, participating, available options, and possible compensation.
What is the Clinical Hero Ambassador Network™?
The Clinical Hero Ambassador Network™ is a community of individuals who help connect people with trusted healthcare, wellness, research, educational, and community opportunities.
Ambassadors receive access to opportunities, educational resources, referral tools, and other benefits designed to help them make a positive impact within their communities.
Why was the Clinical Hero Ambassador Network™ created?
Healthcare companies often use traditional advertising methods to find patients to join their clinical trials. Since Clinical Hero helps these companies find participants for their studies, we realized that we could be even more productive in helping to find patients by using a referral network. So, that’s why we created our own Clinical Hero Ambassador Network. This Network is evolving to introduce opportunities for our Ambassadors to earn compensation for additional healthcare related referrals, beyond traditional clinical trials.
Why should I become an Ambassador?
As a Clinical Hero Ambassador™, you may:
- Access exclusive healthcare and wellness opportunities
- Learn about research and innovation initiatives
- Participate in product testing and feedback programs
- Receive educational resources and training
- Access referral and engagement tools
- Earn compensation or rewards through qualifying programs
Do Ambassadors get paid?
Many opportunities available through the Network may offer compensation, rewards, discounts, gift cards, referral incentives, or other benefits.
Compensation varies by partner, program, and participation requirements. Specific details are always provided before participation.
Is there a cost to join?
There is no cost to join the Clinical Hero Ambassador Network™.
Do I need healthcare experience?
No. Most Ambassadors are simply individuals who are interested in health, wellness, research, or helping others discover opportunities that may benefit them.
How do I become an Ambassador?
Simply complete the Ambassador registration process. Once approved, you will gain access to available Offers to promote.
What kinds of opportunities are available?
Our Ambassadors may receive compensation for helping to promote:
- Clinical research studies
- Healthy volunteer studies
- Product testing programs
- Healthcare surveys
- Educational programs
- Wellness initiatives
- Digital health programs
- Partner referral opportunities
- Community engagement projects
Can I choose which Offers to participate in?
Yes. Participation is always voluntary. You decide which opportunities are relevant to you and your interests.
How often are new Offers added?
New opportunities may be added throughout the year as Clinical Hero expands its network of research, healthcare, wellness, and commercial partners.
Clinical Research Questions and Answers
Helpful basics for visitors who are learning what research participation may involve.
Are clinical trials safe?
Every clinical trial must be reviewed and approved by an appropriate Institutional Review Board (IRB) or Ethics Committee before participants can be enrolled. You should always review the informed consent document carefully before deciding whether to participate.
Why do people participate in clinical research?
People participate for many reasons, including helping advance medical research, accessing new treatment options, contributing to future healthcare innovations, and, in some studies, receiving compensation for their time and participation.
What is informed consent?
Informed consent is the process of learning about a study before deciding whether to participate. It explains the purpose of the study, procedures, risks, benefits, privacy protections, and participant rights.
Can I leave a study after joining?
Yes. Participation in research studies is voluntary, and participants generally have the right to withdraw at any time.
Will I be compensated for participating in a study?
Compensation varies by study and sponsor. Any available compensation will be explained before you decide whether to participate.
How is my information protected?
Clinical Hero is committed to protecting personal information and only shares information as described in our Privacy Policy and applicable consent agreements. If you join a clinical research study or take part in a third-party program, then you would have to review the terms of their privacy policy as well.
Clinical Hero Insights™
Questions about feedback, surveys, opinions, and community research opportunities.
What is Clinical Hero Insights™?
Clinical Hero Insights™ helps organizations gather feedback, opinions, and perspectives from engaged healthcare consumers and community members. Insights activities may include surveys, focus groups, interviews, and other feedback opportunities.
Can I participate in Clinical Hero Insights™ programs?
Yes. Qualified community members and Ambassadors may be invited to participate in various research and feedback initiatives.
What types of feedback-style programs may be available?
Examples may include:
- Surveys
- Focus groups
- Interviews
- Product feedback
- Community discussions
- User experience research
Clinical Hero Validation Network™
Questions about testing, validation, product feedback, and user experience reviews.
What is the Clinical Hero Validation Network™?
The Clinical Hero Validation Network™ helps healthcare companies, wellness brands, digital health startups, and other organizations test and validate products, services, websites, applications, and messaging with real users.
Who uses the Validation Network™?
Healthcare companies, wellness brands, digital health startups, medical device companies, and other organizations seeking feedback from real users.
What types of validation activities may be available?
Examples include:
- Mobile app testing
- Website testing
- Product evaluations
- User experience feedback
- Concept testing
- Messaging reviews
- Pilot programs
Privacy & Trust
Questions and answers regarding privacy, preferences, and participation.
How is my information protected?
Protecting your personal information is a priority at Clinical Hero. We maintain administrative, technical, and physical safeguards designed to protect the information you choose to share with us. Information is only used and shared as described in our Privacy Policy and, when applicable, the requirements of specific programs or partners.
For complete details, please review our Privacy Policy.
Will Clinical Hero sell my information?
Clinical Hero does not sell your personal information in the traditional sense of selling customer lists to unrelated third parties.
We may share information with trusted partners only when necessary to support a program or opportunity that you have expressed interest in, and only as described in our Privacy Policy and applicable consent agreements. We are committed to being transparent about how your information is collected, used, and protected.
How do I update my account or communication preferences?
You can update your Ambassador account information, communication preferences, or contact details at any time by logging into your Ambassador account after you sign up.
If you need additional assistance, our support team is happy to help. Simply contact us through our Contact Us page, and we’ll be glad to assist you.
Is participation always voluntary?
Yes. Whether you’re exploring research opportunities, joining the Clinical Hero Ambassador Network™, participating in surveys, or engaging in other programs, participation is always your choice. You decide which opportunities are right for you, and you are never obligated to participate.